Curbside Pickup

Curbside Pickup
Curbside Pickup
Curbside Pickup

Situation

People want to buy products from their favorite stores while limiting physical interaction. To stand up a curbside pickup solution, retailers need to integrate their commerce engines, payment systems, and merchandising feeds, with a user interface. Interplay helps you build a curbside solution that integrates enterprise components and commerce APIs into a seamless and integrated user experience.

A global company with more than $25 billion revenues and with 10,000+ physical stores, including franchises, had no online presence when COVID-19 crippled global commerce.

Some of the challenges faced include: lack of product feeds with product descriptions or pictures, no APIs for the POS, product assortments that varied by store, perishable products that made inventory counts difficult, complexities in sales-tax calculation, and store locations were difficult to identify as multiple stores exist in single zip codes.

To serve its customers, the enterprise needed to offer a curbside pickup ASAP and to do so, build core functions from scratch.

Solution

Iterate used Interplay, our proprietary development and middleware-platform. It's drag-and-drop, low-code environment vastly enhances the development speed, usually 10x faster. Interplay has 265 pre-built applications, so code for features like messaging were pre-loaded allowing for code reuse and speedy development. Iterate built a full e-commerce engine and a buy online pickup at curb capability. The solution included:

  • A consumer portal
  • A core commerce engine with shop by store capabilities
  • A messaging engine to alert store associates when customers arrive
  • An associate portal
  • Shop by store - the shopper knows what items are in the store in real-time
  • Location-based notifications - After an order is placed associates are notified when the customer arrives to pick up an item

Components of a Curbside Solution

Components of a Curbside Solution

Timing

11 days (including weekends) from the first discussion to launch.

Surprise

You'll be surprised by what you can build with Interplay. It's a magical digital low code framework that is loaded with rich pre-wrapped AI components. Applications can easily be prototyped and deployed via the Interplay middleware. These deployments can scale to thousands of stores.

Learn more about Interplay

Contact Us


Share this post:

We use cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. They will be enabled, unless you disable them. Our privacy policy

Accept
Decline