AI for Convenience Stores

Touchless refueling, store management, and computer vision for a faster and safer experience

AI for Convenience Stores

Touchless refueling, store management, and computer vision for a faster and safer experience

Solution Overview:

Convenience stores must be quick: customers want a touchless and frictionless experience. Store managers need an optimal environment to keep margins. We provide a number of solutions within a comprehensive AI low-code application platform to improve those margins, increase order value, and provide a safer and faster customer experience.

Key Features

Frictionless Fueling

License plate recognition and smartphone payments for frictionless convenience

Pay with License Plate

LPR technology for fast transactions

Pay by Palm

Secure biometrics make checkout quick and easy

Threat Detection

Security with AI camera detection

Frictionless Fueling

License plate recognition and smartphone payments for frictionless convenience

Pay with License Plate

LPR technology for fast transactions

Pay by Palm

Secure biometrics make checkout quick and easy

Threat Detection

Security with AI camera detection


Solutions

Pay with License Plate

The customer registers her vehicle with the store’s mobile app. After arriving at a fuel pump, license plate recognition AI detects the customer's vehicle, releases the gas pump, and asks her to select the fuel grade with her smartphone. Payment is touchless.

While the customer fuels, she can order and pay for their favorite snacks and beverages with the click of a button.

Perfect Insights:

4000 edge instances

Operating in more than 1000 locations

Eliminate the risk of card skimmers

Lower infection risk from touching the pump

Dynamic Store Associate Management

Interplay connects directly with store cameras and retail systems to provide a complete AI layer for store management. With AI-enabled systems, all existing infrastructure becomes much smarter.

Capabilities:

Cameras can automatically detect fluid spills and broken

Track customer flows to show heat maps of highest traffic areas

Count people using the bathrooms and automatically prompt managers for cleanings

Manage employee messaging and notifications to groups

Inventory Tracking

In-store camera feeds alert the busy store associate when inventory is low and needing to be restocked. This way, the store associate can focus on other tasks like serving customers, knowing that he will be notified ahead of time when inventory replenishment needs his attention.

Perfect Insights:

works with existing security cameras

tracks food on grills, beer in the fridge, coffee cups

auto-alerts when inventories run low

Fuel Price Guarantee

Interplay leverages AI to track fuel pricing across entire regions and countries. For loyalty card holders, whenever a lower fuel price appears within a few days of a purchase, Interplay can automatically calculate the difference in pricing and reward the difference as loyalty points

Perfect Insights:

Peace of Mind for loyal customers that they’re always getting a good fuel price

Increased customer loyalty

Increased brand affinity as a “fair” fuel provider

Low-code Headless Commerce Platform

For convenience stores, Interplay has a complete headless commerce platform that can integrate all inventory systems, order management, payment gateways, fuel system controllers, and customer management systems-- all within a headless edge environment for maximum flexibility. This platform is built out leveraging low-code nodes for each integration point, so best-of-breed integrations are quick and seamless.

Frictionless Checkout

Interplay’s complete commerce suite connects with all product inventory systems and order processing gateways at the point of purchase. When combined with in-store video cameras or vision-based checkout kiosks, the platform can become a completely frictionless checkout environment. Checkout can be as easy as scanning your palm above a reader for a complete touchless and secure experience.

Doordash, UberEats, and other deliveries

Interplay has built-in nodes for integration with Doordash, UberEats, and all other major delivery service providers. Integration is a matter of drag and drop, entering security keys, and clicking “deploy”.

Threat Awareness

Using existing camera feeds, AI-based image recognition can detect weapons (e.g. guns, knives) and other potentially dangerous items (e.g. robber masks, tactical and kevlar vests.) Once detected, automatic safety responses will be immediately deployed (e.g. emergency services notified, doors locked, alarms sounded.)

AI-based Recommendations

Using AI and ML algorithms, tailored recommendations are offered to customers via mobile app. Data from customers’ previous purchases (e.g. their favorite snack and drink,) seasonal data (e.g. heart candy for Valentine’s Day,) and weather forecasts (e.g. umbrella for forecasted rain) can be used to create engaging recommendations for customers.

While waiting for their gas to be pumped, customers can scroll through the app to see what recommendations are being offered. This technology creates a customized experience for customers, prioritizing customer satisfaction and loyalty, while also convenience stores increasing sales.

Pay with License Plate

The customer registers her vehicle with the store’s mobile app. After arriving at a fuel pump, license plate recognition AI detects the customer's vehicle, releases the gas pump, and asks her to select the fuel grade with her smartphone. Payment is touchless.

While the customer fuels, she can order and pay for their favorite snacks and beverages with the click of a button.

Perfect Insights:

4000 edge instances

Operating in more than 1000 locations

Eliminate the risk of card skimmers

Lower infection risk from touching the pump


Dynamic Store Associate Management

Interplay connects directly with store cameras and retail systems to provide a complete AI layer for store management. With AI-enabled systems, all existing infrastructure becomes much smarter.

Capabilities:

Cameras can automatically detect fluid spills and broken

Track customer flows to show heat maps of highest traffic areas

Count people using the bathrooms and automatically prompt managers for cleanings

Manage employee messaging and notifications to groups


Inventory Tracking

In-store camera feeds alert the busy store associate when inventory is low and needing to be restocked. This way, the store associate can focus on other tasks like serving customers, knowing that he will be notified ahead of time when inventory replenishment needs his attention.

Perfect Insights:

works with existing security cameras

tracks food on grills, beer in the fridge, coffee cups

auto-alerts when inventories run low


Fuel Price Guarantee

Interplay leverages AI to track fuel pricing across entire regions and countries. For loyalty card holders, whenever a lower fuel price appears within a few days of a purchase, Interplay can automatically calculate the difference in pricing and reward the difference as loyalty points

Perfect Insights:

Peace of Mind for loyal customers that they’re always getting a good fuel price

Increased customer loyalty

Increased brand affinity as a “fair” fuel provider


Low-code Headless Commerce Platform

For convenience stores, Interplay has a complete headless commerce platform that can integrate all inventory systems, order management, payment gateways, fuel system controllers, and customer management systems-- all within a headless edge environment for maximum flexibility. This platform is built out leveraging low-code nodes for each integration point, so best-of-breed integrations are quick and seamless.


Frictionless Checkout

Interplay’s complete commerce suite connects with all product inventory systems and order processing gateways at the point of purchase. When combined with in-store video cameras or vision-based checkout kiosks, the platform can become a completely frictionless checkout environment. Checkout can be as easy as scanning your palm above a reader for a complete touchless and secure experience.


Doordash, UberEats, and other deliveries

Interplay has built-in nodes for integration with Doordash, UberEats, and all other major delivery service providers. Integration is a matter of drag and drop, entering security keys, and clicking “deploy”.


Threat Awareness

Using existing camera feeds, AI-based image recognition can detect weapons (e.g. guns, knives) and other potentially dangerous items (e.g. robber masks, tactical and kevlar vests.) Once detected, automatic safety responses will be immediately deployed (e.g. emergency services notified, doors locked, alarms sounded.)


AI-based Recommendations

Using AI and ML algorithms, tailored recommendations are offered to customers via mobile app. Data from customers’ previous purchases (e.g. their favorite snack and drink,) seasonal data (e.g. heart candy for Valentine’s Day,) and weather forecasts (e.g. umbrella for forecasted rain) can be used to create engaging recommendations for customers.

While waiting for their gas to be pumped, customers can scroll through the app to see what recommendations are being offered. This technology creates a customized experience for customers, prioritizing customer satisfaction and loyalty, while also convenience stores increasing sales.


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